Deposits & Booking Confirmation

  • A deposit is required the same day you book
  • You have until end of day to submit it
  • If not received, your appointment is automatically canceled
  • I do not send reminders
  • No deposit = no confirmed session

Cancellation & Rescheduling
  • You must cancel or reschedule at least 48 hours in advance
  • Any cancellation within 48 hours = deposit forfeited
  • Same-day cancellations and no-shows = deposit forfeited
  • No exceptions for work, travel, anxiety, fatigue, or personal reasons

Rebooking Window
  • IF you canceled at least 48 hours in advance, You must reschedule within 14 days 
  • If you do not, your deposit is permanently forfeited
  • Rescheduling is subject to availability

Health & Illness Exception (Only Exception)
Because I work in close physical proximity and with vulnerable clients:
  • The only exception is documented illness
  • You must provide:
    • Positive COVID test, or
    • Positive flu test, or
    • Doctor’s note stating you are contagious or medically unfit
If valid proof is provided:
  • Your deposit is held
  • You may reschedule once within 14 days
Without documentation:
  • It is treated as a late cancel/no-show
  • Your deposit is forfeited
This does not apply to:
  • Anxiety
  • Fatigue
  • Work or schedule conflicts
  • Transportation issues
  • “Not feeling up to it”
  • Any non-medical reason

Refund Policy & Client Relationship
  • All deposits are non-refundable
  • No refunds under any circumstances
  • Rescheduling only, per policy
  • Any request for a refund results in immediate termination and loss of future booking privileges

Final Terms
  • These policies are strictly enforced
  • Booking or applying = agreement to all terms
  • No exceptions will be made outside what is written here